HVAC Service Technician

HVAC Service Technician

Techstar Mechanical Services, LLC, Charles Town, West Virginia, United States

Techstar Mechanical Services LLC Jefferson County, WV / Eastern Panhandle & Surrounding Areas

Techstar Mechanical Services is seeking a mid-level to experienced HVAC Service Technician with hands‑on service experience who is comfortable troubleshooting and diagnosing residential and light commercial HVAC systems.

We are a growing, family‑owned HVAC company serving the Eastern Panhandle of West Virginia and surrounding areas. With a strong local reputation and hundreds of positive customer reviews, we take pride in honest work, fair recommendations, quality workmanship, and treating both customers and employees with respect.

Customer experience matters to us. We believe in helping customers understand their options and providing thoughtful recommendations without high‑pressure sales tactics. We are looking for someone who enjoys helping people, communicates professionally, takes pride in their work, and wants to be part of a team that genuinely cares about doing right by customers.

This is a full‑time position, primarily Monday–Friday, serving residential and light commercial customers throughout the Eastern Panhandle of West Virginia and surrounding areas. Participation in an on‑call rotation is required and shared among service technicians.

The pay range for this role is $30–$40/hour, depending on experience, diagnostic ability, and overall skill level. Overtime and additional compensation for on‑call responsibilities are offered. Details will be discussed during the interview process.

• Diagnose, troubleshoot, service, repair, and maintain residential and light commercial HVAC systems
• Perform preventative maintenance and identify system performance concerns
• Troubleshoot heating, cooling, airflow, and comfort‑related issues
• Build trust with customers through clear communication, professionalism, and a helpful attitude
• Explain findings and repair options in a respectful, educational, and non‑pressure manner
• Help customers understand their options and provide thoughtful recommendations based on their needs
• Maintain accurate job notes, photos, and documentation through company software
• Communicate effectively with dispatch and office staff throughout the workday
• Maintain company vehicle, tools, and job materials in a clean and organized manner
• Follow company procedures and safety standards
• Maintain a professional appearance while representing the company

• Mid‑level to experienced HVAC service background
• Comfortable troubleshooting and diagnosing HVAC systems
• Experience with residential and light commercial HVAC equipment
• Experience with gas furnaces, heat pumps, air conditioning systems, mini‑splits, air handlers, thermostats, and indoor air quality accessories preferred
• Valid driver’s license, good driving record required
• EPA Certification preferred but not required
• Ability to work in attics, crawlspaces, rooftops, and varying weather conditions
• Ability to lift equipment and materials as needed
• Willingness to participate in an on‑call rotation

• Strong work ethic and reliability
• Professional and respectful communication skills
• Ability to build trust and create a positive customer experience
• Ability to reassure customers and communicate clearly during stressful situations
• Ability to work independently and stay organized
• Detail‑oriented with pride in doing quality work
• Positive attitude and team‑oriented mindset
• Willingness to continue learning and growing within the trade

• Competitive pay based on experience
• Company vehicle
• Ongoing training opportunities provided by Tech Star Mechanical Services
• Manufacturer, equipment, and industry training to help technicians stay current in an ever‑changing HVAC industry
• Supportive, team‑oriented work environment
• Opportunity to grow with an established local, family‑owned company