Program Assistant-Institutional Data

Eastern Illinois University is seeking candidates for full-time, Civil Service position in the Office of Institutional Research and Business Operations for a Program Assistant I Specialized in Institutional Data. This position gathers informational data from various university departments and existing databases to generate reports. The role is responsible for analyzing and compiling institutional data for university reporting and external submissions, using sound reasoning to interpret findings.

Careful interpretation and verification of data, along with strong attention to detail, are essential to ensure accurate and consistent reporting for the university community, as well as for state and federal agencies and other external entities. The position also requires effective communication with members of the university community and the ability to maintain accurate, detailed records and documentation. In addition, this role supports the Budget Office with data collection, updation and reporting processes.

• Compile and collect data from numerous sources for external survey submissions; verify and analyze the data for accuracy.
• Assemble data, perform calculations, and prepare administrative reports related to the Illinois Board of Higher Education (IBHE), IPEDS, and other surveys.
• Communicate with departments regarding faculty workload reports.
• Compile and collect data for standard internal and external reports.
• Handle ad-hoc requests and general office support.
• Prepare data reports using Microsoft Office, Crystal Reports, and Argos; document details of each project and update general project documentation as needed.
• Maintain and update standard operating procedures for office processes.
• Prepare correspondence, file/archive documents, and answer telephone for Institutional Research office.
• Perform related duties as assigned.