Office Manager- Music and School of English and Languages

Position: Office Manager- Music and School of English and World Languages
Eastern Illinois University is seeking candidates for a full-time Civil Service Office Manager position split between the School of Music and School of English and World Languages. This position will assist the office managers in the School of Music and School of English and World Languages with the management of operations, including communications with students, faculty, and the public; scheduling and related record-keeping;

support with special events; and handling of unit budgets. The position is divided between the two units, so adaptability is essential, but the successful candidate will be consulted in determining the division of weekly time between the two units.

Essential Duties and Responsibilities:

* Handle daily office tasks.
* Answer phones and greet visitors.
* File maintenance to include culling files according to the records retention schedule.
* Oversee upkeep of department spaces; serve as receptionist and support the department/school chair with initiatives and activities.
* Answer phones and greet visitors; make copies as needed and follow up if issues with copiers/printer.
* Handle routine correspondence including email.
* File maintenance. Records retention schedule/duties.
* Assist with scheduling process and student enrollment duties.
* Provide event planning support.
* Act as liaison to Facilities regarding maintenance/security issues and work order requests.
* Make Deposits

Minimum Qualifications:

* High school diploma or equivalent.
* Two (2) years (24 months) of work experience comparable to the third level of this series. *

Employees in positions allocated to this level of the series work under general supervision and in support of an office or of a organization. They perform office support tasks requiring knowledge of general office and departmental procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems using word processing, database, and software packages.

Knowledge, Skills and Abilities:

* Knowledge of administrative and administrative procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
* Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
* Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
* Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
* Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
* Ability to understand written sentences and paragraphs in work related documents.
* Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
* Ability to apply general rules to specific problems to produce answers that make sense.
* Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
* Ability to choose the right mathematical methods or formulas to solve a problem.
* Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Work Hours The core work hours of this position are Monday through Friday 8:00 a.m.

- 4:30 p.m. Starting Salary/Pay Rate Range Current starting pay rate for this position is $17.94 with increase to $18.48 effective 07/01/2026 This position is a union position; therefore, provisions of the AFSCME collective bargaining agreement/labor contract apply to the filling of this position, including pay rate. Final date to receive applications:
June 30, 2026 In accordance with Eastern Illinois University policy (IGP #14.1), EIU is generally unable to sponsor or assume sponsorship of an employment visa (e.g., H-1B, OPT, or other) for this Civil Service position. Required Applicant Documents:
The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.
* Application
* Resume
* References
* Transcripts (where required as a MAQ) Benefits Overview:
Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals This position is eligible for the following benefits:
* Comprehensive Medical Coverage:
Competitive…