Senior On-Site Service Specialist

Print Services Associate

Seeking a reliable, professional, and customer-focused Print Services Associate. The role focuses on high-volume printing, copying, document imaging, finishing, mail/shipping, and general onsite support. The ideal candidate will have a strong print/copy background, work independently, and provide excellent customer service.

• Operate high-volume copiers, printers, scanners, and document imaging systems.
• Perform printing, copying, scanning, binding, finishing, cutting, stapling, and related print production tasks.
• Operate document imaging software, MS Office, email, and document management systems.
• Perform quality checks, clear paper jams, and coordinate equipment service calls with technicians.
• Maintain daily meter readings, service logs, inventory records, and management reports.
• Ship and receive materials, sort and distribute mail, packages, and supplies.
• Operate postage meters, fax machines, paper cutters, shrink-wrap machines, and other finishing equipment.
• Calculate job charges and maintain billing or job-tracking logs as required.
• Deliver completed print jobs and materials to designated locations.
• Maintain clean, organized, and well-stocked copier and work areas.
• Provide customer support by answering questions regarding job status and print requests.
• Assist with conference/meeting room setup, building moves, light maintenance, filing, and other facility support as assigned.
• Work independently while prioritizing multiple customer requests and meeting deadlines.
• May occasionally work overtime, including nights or weekends, based on business needs.

• High school diploma/GED required.
• 1–2 years of related print, copy center, document services, or office services experience preferred.
• High-volume printing/copying and finishing experience strongly preferred.
• Strong customer service and communication skills.
• Good PC, MS Office, organizational, mathematical, and filing skills.
• Ability to operate office machines, production equipment, and basic technical equipment.
• Must be able to work independently and reliably in a fast-paced environment.
• Ability to lift and move up to 50 lbs.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.