Campus Services Facilities Liaison and Contract Coordinator

Campus Services Facilities Liaison and Contract Coordinator

* Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background and credit check.

Internal Title Campus Services Facilities Liaison and Contract Coordinator

Position Type

Position Type Classified

Faculty / Non-Faculty / Administration

Faculty / Non-Faculty / Administration Non-Faculty

Pay Band

Pay Band GEN
08

Level

Department

Department Campus Services

Job Purpose

The Campus Services Facilities Liaison and Contract Coordinator contributes to a positive campus experience by managing auxiliary facility operations (excluding housing), capital projects, maintenance, and vendors. This role acts as a primary liaison between campus departments (Facilities Management, Procurement, Campus Services HQ, Public Safety) and external partners (Aramark, Barnes & Noble, contractors) to ensure facilities and services meet established standards of quality, safety, and operational efficiency.

There are eleven dining locations operated by Aramark including three residential dining halls, five retail operations, and three provisions on demand (PODs) in addition to a campus catering kitchen, concession stands and food truck. Other auxiliary facilities operated by Barnes and Noble include a bookstore, high-end retail shop, and game day spirit shop in TD Arena. This position coordinates facility maintenance and the procurement of equipment and services, and manages approximately ten contracts with outside vendors in support of auxiliary operations.

This position also processes insurance claims relating to state and commercial insurance policies and works with FEMA to determine expenses eligible for reimbursement due to storm/other declared disasters.

Education:

High school diploma with a minimum of 3 years of relevant work experience in business management, student services, public administration, quality control, or administrative services; OR a Bachelor’s degree with at least 2 years of relevant experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Excellent written and verbal communication skills are required.

Required Knowledge,

Skills and Abilities

Communication & Interpersonal

Skills:

Excellent written and verbal communication skills; ability to interact effectively with diverse populations, high-ranking college officials, department heads, contractors, and external stakeholders.

Organizational

Skills:

Highly organized with exceptional attention to detail; ability to plan, organize, prioritize, and complete tasks under tight deadlines and competing priorities.

Analytical

Skills:

Ability to analyze data, solve problems, interpret contract terms, and prepare/present clear reports.

Physical Requirements:

Ability to tour facilities across a large urban campus (some historic buildings lack elevators) and conduct daily facility inspections.

Technical Knowledge: A solid foundation in kitchen equipment, general construction, mechanical systems, electrical systems, plumbing, and life safety is a plus. Knowledge of DHEC requirements pertaining to food service operations a plus.

Software:
Proficiency in Microsoft Office (Word, Excel) and administrative systems. Experience with AiM, Banner Finance, and eProcure, is a strong plus.

Additional Comments Regarding Position

Conducts daily inspections of dining facilities focused on risk management, cleanliness, maintenance, sustainability, and efficiency. Ensures that facility conditions and custodial services meet established standards and contract specifications with a focus on customer satisfaction. Effectively utilizes the AiM facilities management system to monitor work orders and to identify trends and ongoing issues. Conducts review of completed projects and work orders to confirm quality, timeliness, and other operational needs and expectations are met.

Coordinates follow up to address deficiencies. Implements scheduling of maintenance repairs and activities to ensure minimal disruption to residents. Assists in monitoring contractual compliance with facilities related contracts including but not limited to custodial, mechanical, pest control, and elevator maintenance. Notifies management of opportunities and makes recommendations on process improvements. Some evening and weekend work may be required.

• Employee Tuition Assistance Program ( ETAP )

The College of Charleston is an equal opportunity employer and does not…