Auto Service Writer - Manager

We're Looking for the Right Energy. Some jobs feel like a checklist. This one is built to energize you!

Title:

Auto Service Writer - Manager

Company:
Gerald's Tires & Brakes

Location:

Charleston, SC

Since 1975, we have earned a strong reputation for reliable service, outstanding customer care, and competitive pricing in the Charleston area. Our dedicated team is committed to keeping our clients' vehicles on the road, helping them save time and avoid unnecessary breakdowns. Whether it's preventative maintenance, tire repairs, or a range of other services, we stand by our customers at every step.

We believe in valuing our employees, which is why we offer competitive wages, great benefits, and a supportive work environment. This commitment has led us to be recognized as one of the top 3 "Best Places to Work" in Charleston. At Gerald's, you're more than just a number; you're a valued individual. Join our exceptional team and be part of our proud legacy of exceptional customer service.

• Customer Engagement:
  Expertly greet and engage with clients, meticulously listening to their vehicle concerns and accurately documenting all service requests and issues.
• Workflow Management:
  Develop precise repair orders, provide transparent cost estimates, and collaborate effectively with our technicians to ensure efficient and timely service completion.
• Ongoing Communication:
  Proactively update customers on repair progress, anticipated timelines, and any emerging service recommendations or cost adjustments, maintaining clear and consistent communication.
• Upholding Integrity:
  Champion our core values of honesty and integrity, ensuring these principles guide every interaction with both customers and colleagues.

• Valid driver's license
• A clean driving record
• Previous experience in the automotive industry
• Possess a customer-first mindset and desire to deliver the best possible service
• A positive, punctual attitude
• A strong sense of teamwork

Pay:

• Competitive

Benefits:

• Health and dental premium sharing
• Retirement with company match
• Paid vacation and sick days
• Paid training opportunities
• Employee discounts

As our Auto Service Writer - Manager, you will earn:

• Your choice of a four or 5-day work week
• No Sunday work
• And more!

Jumpstart your application for our Auto Service Writer - Manager position! Our initial mobile-friendly application is designed for speed and ease, taking just 3 minutes to complete. Apply today!