Administrative Operations Sergeant - MEDC

MISSON

It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.

Under the supervision of the Administrative Captain, the Administrative Operations Sergeant oversees intake and administrative processes to ensure accurate documentation, operational efficiency, and compliance with agency policies. This role includes supervising intake operations, reviewing records, and supporting reporting and data management functions. The position supports the facility’s security and rehabilitative mission by maintaining organized, accountable operations and promoting a structured environment that enhances safety, professionalism, and positive outcomes for youth.

• Provides direct supervision and oversight of intake staff and facility intake operations.
• Ensures all admissions, transfers, releases, screenings, searches, and related documentation are completed accurately, timely, and in accordance with agency policies and procedures.
• Serves as the direct support for reviewing shift-generated documentation, including logbooks, incident reports, counts, security checks, movement logs, intake records, transportation records, and other operational reports to ensure accuracy, completeness, and compliance.
• Oversees the maintenance, organization, retention, and security of facility records, operational reports, and administrative documentation.
• Ensures confidential information is safeguarded and records are readily accessible for operational and audit purposes.
• Monitors daily facility operations through operational reports, communications, and administrative systems.
• Compiles data, prepares reports, identifies operational trends, and provides administrative support to facility leadership to support informed decision-making and regulatory compliance.
• Provides supervision, coaching, training, and performance management for intake and administrative operations staff.
• Promotes accountability, professionalism, and continuous improvement while supporting facility initiatives, audits, inspections, and special projects.
• Performs other job-related duties and tasks as assigned by the supervisor to further support the agency’s mission and values.

• A high school diploma.

• Must be an officer in compliance with and certified under CLEE (Continuing Law Enforcement Education) within six (6) months of employment.
• Must have an 80% rate on competency/proficiency exam and possess supervisor and teaching skills.

• Knowledge of state laws/institutional rules/regulations/requirements for the control of youth/Child Abuse Statutes.
• Knowledge of purpose/methods/practices of secure facilities.
• Knowledge of various methods of instructing/handling/supervising youth in various activities.
• Interpersonal skills, patience and both verbal and non-verbal communication skills.
• Ability to exercise good judgment/initiative in a variety of situations.
• Ability to build healthy relationships with youth and effectively communicate with them in order to promote respect and trust with them and manage challenging behaviors in a mature and professional way and in accordance with training.
• Ability to establish/maintain satisfactory working relationships with fellow employees/families/general public.
• Ability to maintain a valid state driver's license, and ability to operate a state vehicle.
• Ability to follow a daily schedule, be accountable to the facility processes, document events and activities, and supervise multiple youths effectively.
• Performs work within a secured facility relating to the custody, control and transportation or recapture of youth within the jurisdiction of the Department of Juvenile Justice.
• Position is not sedentary; employees must be mobile and able to bend and lift, interact, and promptly respond when applicable.
• Must be able to respond physically to emergency situations.
• Required to work shift hours (day, evening, night, weekend, and/or holidays) and be subject to mandatory overtime stay as needed by the facility.
• Traini…