Showroom Design Specialist
Listed on 2026-03-05
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Creative Arts/Media
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Retail
If you thrive and excel at providing high end experience for clients and working in a creative space, then the Showroom Design Specialist position may be the perfect fit for you!
We are looking for a people-person who is motivated by creating experiences to work with clients to design custom jewelry pieces that hold significant value in their lives. This is a client-forward facing role that primarily involves educating clients on our custom design process through in person appointments, email inquiries and virtual showings.
We hold high value in our excellent client experience and encourage an educational approach to custom design, as opposed to an intimidating and pushy sales experience.
A strong candidate for this role will have strong written and verbal communication skills and is motivated by providing excellent client experiences and working in a team-oriented, fashion-forward atmosphere.
* Please Note - We are looking for candidates from all professional backgrounds, so no jewelry or design backgrounds required!* What You’ll Do:
- Educating and assisting clients in designing and solidifying details for custom jewelry pieces via appointment and email inquiry
- Pricing custom rings based on pricing algorithm and sending invoices to clients
- Provide excellent customer service to pre-existing and new clients
- Assisting clients with initial custom design process
- Assistance with answering Instagram DM inquiries and comments via social media platforms
- Hosting by-appointment showings
- Provide consistent feedback to team to improve the custom order experience
- Day to day showroom management and upkeep alongside of colleagues
- Must host Saturday appointments 1x per month (with an alternate week day off)
- Strong written and verbal communication skills
- People-motivated attitude
- Good work ethic
- Eagerness to learn
- Polished style and demeanor
- Understanding of google products (sheets, slides and docs)
- Knowledge of Shopify (bonus, not required)
Please include:
- A cover letter on how you handle feedback and fast iteration
- Why this role—and this level of responsibility—appeals to you long-term
Strong candidates will recognize themselves in this description.
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