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Customer Service Rep Customer Success Mgr./ CSM Bilingual Client Relationship Manager

Customer Retention Specialist: Save At‑Risk Clients

Job in Charleston, Charleston County, South Carolina, 29408, USA
Listing for: Evening Post Publishing
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A media company is seeking a motivated Customer Service Retention Representative in Charleston. The role aims to maintain customer loyalty by handling cancellation requests and negotiating solutions to reduce churn. Candidates should have 1-3 years of experience in customer service or sales, excellent communication skills, and be familiar with CRM software. This position involves proactive outreach to at-risk customers and offers competitive benefits.
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