Client Services Representative

Our client, a national law firm, is seeking Bilingual Client Services Representative to perform a variety of administrative functions to assist paralegals and attorneys in representing their clients fairly and efficiently by completing all intake and case related documentation on a daily basis. This position is temp-to-perm and offers great benefits once hired on permanently. This role is also 100% onsite in Mount Pleasant, SC.

• Call potential and/or existing clients to provide or obtain information
• Maintain consistent contact with current clients through regular follow-up
• Process requests, research, and update information in the Case Management system accurately and in a timely manner

• Bilingual (Spanish and English) a requirement
• 2+ years of progressive work experience in a law firm or comparable field preferred
• Strong customer service focus; track record of providing exceptional customer service via phone
• High school diploma required
• Strong communication/interpersonal skills

• Monday
  - Friday (8:30-5 or 9-5:30) OR
• Tuesday - Saturday ( 4 week days 2:00
  -10:00pm) & Saturday 9:00- 5:00pm
• Starting at $18hr
• Full benefits (health insurance, paid time off, etc) once hired on permanently