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Customer Service Rep Customer Success Mgr./ CSM

Customer Care Operations Leader

Job in Charleston, Charleston County, South Carolina, 29408, USA
Listing for: Maxwood Furniture
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A growing furniture company in Charleston, SC, is seeking a BPO Customer Care Manager to lead its third-party customer care team. This role focuses on delivering exceptional customer experiences and improving service operations. Candidates should have over 5 years in customer service operations, with leadership experience and an understanding of service metrics and performance management. Benefits include health insurance, flexible schedule, and a supportive work culture.
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