Weekend dispatcher, Customer Service​/HelpDesk

Join the Blue Collars Team as a Weekend Dispatcher!

Are you ready to step into a role where your energy, creativity, and problem-solving skills can shine?
At Blue Collars , we're seeking a motivated and innovative Weekend
Dispatcher to be the backbone of our weekend operations.
If you thrive in fast-paced environments, love finding solutions, and enjoy working with a supportive, dynamic team—this is the opportunity for you.

We're not your average plumbing company.
Specializing in commercial projects with a touch of residential work , we're passionate about delivering exceptional service and continuously improving how we operate.
Blue Collars is built on innovation, teamwork, and a commitment to being the best in the business
.

As a Weekend
Dispatcher , you'll serve as the central hub for scheduling, communication, and field support Saturday and Sunday
.
You'll play a vital role in ensuring our service calls run smoothly, technicians are set up for success, and customers remain satisfied.
This role isn't just about keeping things moving— it's about bringing fresh ideas to enhance processes, boost efficiency, and elevate the customer experience.

• Master Scheduling: Assign the right jobs to the right technicians at the right time for seamless operations.
• Think Creatively: Introduce new ideas to improve scheduling, communication, and workflow efficiency.
• Support Technicians: Ensure field teams have the information and resources they need to deliver top-tier service.
• Facilitate Communication: Act as the key connection between technicians, customers, and the office team.
• Stay Organized: Monitor and adjust schedules to maintain flow and anticipate needs.
• Deliver Excellent Customer Care: Be the friendly, professional point of contact our customers trust.
• Maintain Accurate Records: Document customer requests, service details, and job updates.
• Pitch In: Support team operations when needed—from ordering supplies to organizing events.

• Creative Problem Solver: Proactive, innovative, and driven to improve.
• Excellent Communicator: Clear, professional, and approachable in all interactions.
• Highly Organized: Skilled at multitasking and maintaining structure.
• Team Player: Collaborative, dependable, and always willing to help.
• Quick Thinker: Thrives in fast-paced environments and stays calm under pressure.

• Competitive Pay & Bonuses: We reward hard work and dedication.
• Time Off: Recharge and take the time you need.
• Career Growth: Advance as Blue Collars continues to expand.
• Tools for Success: Access the latest systems and resources to help you excel.

Blue Collars – Built on Excellence. Driven by Teamwork.