Community Assistant - Accolade Gray
Listed on 2026-08-26
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Customer Service/HelpDesk
Office Administrator/ Coordinator
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit
Live where you work and grow your career while you're 're looking for an enthusiastic Accolade on Gray resident to join our onsite team as a Casual Community Assistant. This is a fantastic opportunity to build experience in property management and hospitality while staying connected to the community you already call home.
About the RoleYou'll support the property team across leasing, marketing, and resident experience, helping create a great environment for your neighbours while gaining hands‑on skills in customer service, sales, and administration.
JOB DESCRIPTIONKey responsibilities include:
- Supporting leasing activities with tours, prospect calls, online inquiries, and lease paperwork
- Assisting with move‑in/move‑out processes and resident files
- Helping coordinate resident events and community programs
- Distributing notices, flyers, and surveys
- Acting as an after‑hours liaison and responding to emergencies during on‑call shifts
- General administrative support for the leasing office
- Previous experience gained within a customer service environment preferred
- Excellent written and verbal communication skills
- A customer‑first mindset and genuine enthusiasm for resident experience
- Strong organisational skills and ability to juggle multiple tasks
- Adaptability and a proactive, can‑do attitude
- Comfort presenting to and engaging with diverse audiences
- administration/support experience
- WHS knowledge
- First Aid certification
- Minimum 3 shifts per week, including weekends
- Willingness to take on‑call shifts between 8pm–8am
Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.
Your personal information will be kept confidential in compliance with relevant privacy legislation.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (). If you receive suspicious requests, please report them immediately to
Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry‑leading services to investors, clients, and residents.
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