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CSM Team Lead: Customer Support & Growth; SE

Job in Charleston, Charleston County, South Carolina, 29408, USA
Listing for: Motorola Solutions
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 115000 USD Yearly USD 100000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: CSM Team Lead: Customer Support & Growth (SE)

Motorola Solutions seeks a Customer Support Manager Team Lead to oversee the Managed & Support (M&S) services for the southeast region. You will manage customer contracts, coordinate with partners, and drive service delivery excellence to ensure satisfaction and contract renewals.

You will forecast revenue and margin, work with Sales and PM teams, and handle escalations to keep service quality at the highest level.

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