AI-Powered Customer Care Specialist
Listed on 2026-09-16
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management
Maxwood Furniture is seeking a Customer Care AI Specialist to enhance our AI-powered support system, Gorgias AI Agent, across Maxwood brands. You will drive automation, reduce unnecessary handovers, and ensure AI responses align with each brand voice.
Responsibilities include monitoring metrics, refining AI guidance, and collaborating with leadership to demonstrate ROI and ongoing improvements in customer experience across all brands.
Consider building your career as a AI-Powered Customer Care Specialist at Maxwood Furniture.
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This posting is for the AI-Powered Customer Care Specialist role at Maxwood Furniture, based in SC, United States.
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