Law Enforcement Dispatcher Re

Law Enforcement Dispatcher (2 Vacancies) (Re-Announcement)
Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

* Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check. This position will be subject to pre-employment and post-employment drug and alcohol testing in accordance with College Policy 9.1.6.1 .

Internal Title Law Enforcement Dispatcher (2 Vacancies) (Re-Announcement)

Position Type

Position Type Classified

Faculty / Non-Faculty / Administration

Faculty / Non-Faculty / Administration Non-Faculty

Pay Band

Pay Band GEN
06

Level

Department

Department Public Safety

Job Purpose

Under general supervision, operates the base radio station for College of Charleston Public Safety and Fire and EMS as well as interagency radio systems with the Charleston County Consolidated Dispatch and directs officers promptly to emergency and other locations. Operates the Vision CAD (computer-aided dispatch), NCIC teletype, telephone & fire alarm systems operations and the Cougar Alert system maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events.

A high school diploma. Entry-level work experience with voice communications systems or central switchboard operations. An associate degree in a technical communications discipline may be substituted for the required experience. Knowledge of FCC rules and regulations is a plus. Must be SLED / NCIC certified in teletype procedures or receive certification within six months of appointment. Previous dispatching experience in police environment is a plus.

Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge,

Skills and Abilities

Ability to work under stressful situations. Ability to identify problems & relevant issues, break situations down into components, understand relationships, come up with alternative solutions, and arrive at sound conclusions using a logical approach. Ability to prioritize and multi-task under stressful conditions is essential. Must be able to monitor audible & visual security alarms & observation devices. Knowledge of applicable FCC and other rules, regulations and policies.

Ability to successfully complete the mandated training requirement within six months of hire. Proficient with using a computer keyboard. Must demonstrate a commitment to continuous quality improvement through participation, teamwork, collaboration, cooperation and service.

Additional Comments Regarding Position

Work involves shift work and some overtime. Schedule requires position to rotate through 12 hour shifts 7am to 7pm or 7pm to 7am, with Holidays and weekends required. The position may be subject to schedule changes for emergency situations to meet the needs of the College of Charleston. Comes in telephone contact on daily basis with faculty, staff, students, employees & visitors.

Must have demonstrated customer service skills and verbal communication skills.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

* Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check. This position will be subject to pre-employment and post-employment drug and alcohol…