AI Customer Care Specialist — Automation & Brand Voice
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
Maxwood Furniture is seeking a Customer Care AI Specialist to own and improve its AI-powered support across its brands. You will focus on increasing automation, reducing handovers, and ensuring responses are accurate and aligned with brand voice. This is a high-impact role in a fast-growing company.
The role emphasizes monitoring performance, refining guidance and knowledge bases, and collaborating with the Customer Care Sr. Manager to measure ROI.
The following role is for a AI Customer Care Specialist — Automation & Brand Voice with Maxwood Furniture.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI Customer Care Specialist — Automation & Brand Voice role in the description above.
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