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Retirement Plans Client Success Manager

Job in Charleston, Charleston County, South Carolina, 29408, USA
Listing for: Ascensus
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Ascensus, recently integrated as AmericanTCS, seeks a Client Service Manager to deliver high-quality account management for defined contribution relationships. You will drive client satisfaction, retention, and efficiency while coordinating with plan sponsors, advisors, and TPAs.

The role requires ERISA/IRC knowledge, strong communication, and proficiency with Excel and Outlook. You will train Advisors and Plan Sponsors on procedures and amendments, ensuring accurate and timely service.

This posting is for the Retirement Plans Client Success Manager role at Ascensus, based in Charleston, SC, United States.

Our organisation is growing, and we are hiring a Retirement Plans Client Success Manager in Charleston, SC, United States.

This role is for the Retirement Plans Client Success Manager role at Ascensus.

We are seeking a motivated Retirement Plans Client Success Manager to join Ascensus in Charleston, SC, United States.

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