Success Coach; Student Services Program Coordinator II

Responsibilities

Success Coaches serve as students' primary point of contact and guide students through registration, orientation, financial aid, academic advising, counseling, and career services.

• Navigating students through onboarding.
• Coordinating academic support for assigned programs.
• Using technology to monitor program and performance progress.
• Counseling students on financial aid.
• Referring students to appropriate counseling services.
• Reviewing and accepting onboarding documents.
• Receiving and addressing early alert notifications.
• Overseeing overall office operations.
• Maintaining student accountability using technology, including multiple computer software programs, smart boards, and communication technology; providing timely feedback to students and supervisors regarding onboarding and academic progress.
• Preparing, reviewing, and submitting essential operational and student records, reports, forms, regulatory information, and related documents.

This position requires a bachelor's degree and experience in student services programs. The ideal candidate will have a bachelor's degree and two (2) years of experience in student services programs.

Ideal candidates will have experience in academic affairs programs or higher education administration. Strong interpersonal and communication skills are essential, along with the ability to work with minimal supervision. Candidates must thrive in a diverse and fast‑paced environment while maintaining professionalism in the office and providing high‑quality customer experiences.

Applicants must complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at . The position is open and will be filled, with preference given to applicants who apply by February 27, 2027.

Applicants may be subject to a background check. Failure to consent will remove the application from consideration. Background checks comply with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.