Evening​/Access & Instruction Specialist

Evening/Sunday Access & Instruction Specialist

The Evening/Sunday Access & Instruction Specialist is a permanent, full-time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Under the direct supervision of the Evening Access Services Manager and the direction of the Head of Access Services, this position provides excellent point-of-need access and instruction services in person and virtually;

maintains a safe environment for students; ensures all library systems building operations run smoothly; performs circulation duties through the utilization of the College's Shared Library Services Platform (SLSP); and assists with supervising student employees. This staff member's primary responsibilities are providing point-of-need research assistance and instruction for students at the Access & Instruction Desk and supporting the librarians in providing instruction.

In addition, this staff member closes and secures the library Sunday-Thursday.

Minimum Requirements
- High School diploma and 2 years of library/information services experience or a Bachelor's degree. Working evenings and Sundays is required. The typical work week during regular semesters is Sunday – Thursday, 4:00PM – Midnight. Hours are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session. Ability to bend, stoop, and lift material up to 30 pounds.

Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge,

Skills and Abilities

- Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, and Microsoft Office programs. Ability to teach others tier one research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills.

Must have the ability to lead, collaborate, or work independently on projects involving clearly defined, time-sensitive outcomes. Must be able to independently exercise good judgment when resolving patron issues and be prepared to respond quickly, calmly, and appropriately to major and minor incidents. Must be able to independently communicate clearly and frequently with staff from all shifts.

Additional Comments Regarding Position
- Knowledge of current library systems, computer databases, basic library research methods, and information resource management preferred. Experience with and proficient use of access services components of integrated library system(s) and Spring Share Lib Apps Platform (or similar library services platform) preferred. Ability to be proactive and a self-starter is preferred. One year of customer service experience is preferred. Please include a minimum of 3 references to be considered for the position.

Salary - $33,339 - $47,000

Posting Number - 2026131

EEO Statement
- The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Activity
- Provides excellent access services and point-of-need research assistance and instruction for students and faculty, in person and virtually, at the Access & Instruction Desk. Demonstrates high proficiency in utilizing the College's Shared Library Services Platform (SLSP) and provides training to other staff and student employees. Assists with supervising student employees and performs collection maintenance as needed. Supports the Access Services Manager and the Head of Access Services in collecting, analyzing, and reporting data related to access &…