Production IT Support Specialist

Shape the future today. The world is changing. The question is, what will be our contribution to the outcome? We have set the pace in the field of mobility from the very beginning, and we will continue to do so. At Mercedes-Benz Vans, interdisciplinary teams are developing the mobility of tomorrow. Our goal is to make mobility safer, simpler, and more sustainable for people across the globe.

Put your pioneering spirit to good use:
This is your opportunity to make a contribution that extends far beyond your job title.

At Mercedes-Benz Vans, we offer the perfect environment for your professional and personal growth. Cutting‑edge training and promising career opportunities will help you to foster and expand your professional skill set as well as your individual strengths. Think, try, and thrive with us in collaborative work environments that spark game‑changing concepts.

We are looking for a new team member who will have strong competencies in the field of IT and will work on interdisciplinary processes. The tasks will encompass ongoing support and troubleshooting in the running business and support internal customers with IT specific solutions.

• Install, support and ensure function of IT Systems considering interfaces, interdisciplinary processes and functionalities to support the Paperless Factory (PLF)
• Manage/solve business, technical and organizational problems using standard software available in the company or coordinating third‑party services in line with system management specifications
• Ensure ongoing operation by setting system parameters and monitoring system
• Test, implement and monitor new IT systems scopes according to specifications
• Analyze and simulate processes for the optimization of IT systems
• Perform ongoing support and troubleshooting
• Capture, track and analyze the technical requirements described by users and clarify the performance range
• Advise technological solutions and define the range of services
• Prepare contributions to IT specifications (e.g. ePeople, SAP, GSS, WDI, CGIS, CVI, PPC)
• Improve and implement methods, standards and tools for smaller systems (e.g. software applications)
• Manage smaller projects in own area of responsibility within Assembly
• Prepare documentation
• May perform other duties as required

• Associate’s degree in a relevant field and 2 years of experience in the field of Assembly, Production Planning, technical service or other relevant field, or equivalent combination of education and expertise
• Very good processual understanding
• Lean / MPS
  - Basic knowledge & experience
• Communication competence
• Ability to quickly learn systems, processes, and procedures, grasp technical concepts
• Ability to manage competing demands, multiple priorities, while remaining adaptable and flexible
• Ability to wholly comprehend a situation, to think in complex relationships in a global environment
• Technical application knowledge about common IT systems and tools
• High sense of responsibility and able to work unsupervised

Excellent compensation & benefits plan with 401(k) matching. Mitarbeiterhandy möglich. Gesundheitsmaßnahmen. Mitarbeiterrabatte möglich. Mitarbeiter Events. Parkplatz.

Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, sex (including pregnancy, gender identity, and sexual orientation), age, national origin, religion, marital status, veteran status, physical or other disability, genetic information, or any other characteristic protected by federal, state or local law.

Contact:
Lauren Ramel – l