Community Health - Community Guide

Overview

Community Guide

Location:

North Charleston and Charleston, SC area
FLSA Status:
Exempt
Job Status:
Full Time
Work Model:
Hybrid

Work Schedule:

Monday
- Friday with occasional evenings and/or weekends
Vehicle

Required:

Yes
Amount of

Travel Required:

25-50% within a 25mi community service area

Reports To:

Care Team Manager

At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that lifes challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the communitys resources — can ease those burdens.

Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community.

This energetic and adaptable Community Guide is an integral part of Reema, a startup working to transform how health care and social care work together. The Community Guide builds genuine, positive relationships with members to improve health and wellbeing. The work is completed daily through an integrated technology platform to call and text members, schedule community visits, and document all interactions.

The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and comfort navigating the ambiguous nature of a growing startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, including those who have experienced trauma and face barriers related to mental, physical and chemical health.