Program Coordinator II; Nurse Aide Facilities Coordinator

Job Overview

The Agency’s mission is to be boldly innovative in improving the health and quality of life for South Carolinians. This position is located in the Bureau of Policy, Richland County.

• Serves as subject matter expert for OSS, OSCAP, nurse aide, and medication assistant programs; works closely with stakeholders to determine policy and/or process improvements.
• Supports the design, implementation, and continuous improvement of the CNA and MATP competency evaluation programs, including operational plans, policies, test delivery models, and evaluator protocols.
• Enforces adherence to all federal and state requirements related to nurse aide and medication assistant training, testing, and certification; leads internal audits and monitors program quality metrics.
• Reviews and approves nurse aide and medication assistant program and candidate exception requests; manages the Nurse Aide Registry system to ensure real‑time updates and data integrity.
• Provides day‑to‑day oversight and maintenance of contract management and vendor deliverables; tracks, escalates, and reports on contract activity and performance.
• Performs any additional duties assigned to support broader agency goals.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual vacation leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

A bachelor’s degree and three (3) years of experience in business administration, social work, public health, human services, or a related field; or a master’s degree and one (1) year of experience in the same fields. An equivalent combination of experience and education may be considered with prior State Human Resources approval.

• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
• Valid driver’s license.
• Occasional overnight travel.
• Requirement to drive routinely.

• Three (3) years’ experience in long‑term care, nurse aide training, or regulatory compliance.
• Master’s degree in Public Health, Education, or Healthcare Administration.
• Experience in administering a NATCEP or nurse aide registry at the state or institutional level.
• Familiarity with South Carolina’s technical college system.
• Proficiency with electronic registry systems and test administration software.
• Demonstrated experience coordinating with CMS or regulatory agencies.
• Strong organizational, interpersonal/collaborative, and problem‑solving skills; ability to work independently and handle large volumes.
• Knowledge of Medicaid long‑term care programs.
• Ability to interpret and apply laws, regulations, policies, and procedures.
• Proficient in Microsoft Office applications.
• Able to make independent decisions when necessary.
• Excellent verbal and written communication skills.

Applicants must complete the State application, providing all current and previous work history and education. Resumes will not be accepted. Supplemental questions are part of the official application for qualification purposes. All application instructions and correspondence will be conducted online through electronic mail. The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy or related medical conditions), national origin, age (40 or older), disability, or genetic information.