Food & Beverage​/Banquet Manager

description

charleston, sc

job summary

the f&b/ banquet manager is responsible for assuring attentive, friendly, courteous and efficient service in all f&b outlets (banquets, pour taproom restaurant, the placery lounge, and market ) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving restaurant, lounge, market, and banquet sales revenues to meet or exceed the budget. The food and beverage manager is responsible for directing and organizing the activities of the food and beverage department to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment.

In addition, this position is charged with consistently improving guest and employee satisfaction. The incumbent in this role may function in the role of a chef, as required. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

must have hotel banquet experience

must have hotel experience.

a primary focus of this role will be managing all aspects of banquets, including event setup, service execution, and post-event breakdown.

education & experience

• at least 5 years of progressive experience in a hotel or a related field, a 2-year college degree, and 3 or more years of related experience. Or a 4-year college degree and at least 1 to 2 years of related experience or a culinary degree with 1 to 2 years of progressive experience in a hotel or related field.
• holds and maintains applicable certification requirements for position to include food handlers, alcohol awareness, cpr and first aid
• must be proficient in windows operating systems, company approved spreadsheets and word processing.
• extensive experience in restaurant bar, banquet, catering, in-room dining, and kitchen management required.
• must be able to convey information and ideas clearly.
• must be able to evaluate and select among alternative courses of action quickly and accurately.
• must work well in stressful, high-pressure situations, maintaining composure and objectivity under pressure.
• must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
• must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• must be able to work with and understand financial information and data, and basic arithmetic functions. Have the ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.
• familiar with the general organization of a hotel and know the function of each department.
• communicates in a timely and efficient manner, possess strong communication skills, excellent speaking, reading, and writing skills, computer skills, and basic technological acumen.
• knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity.
• must be able to complete all applicable forecasting and budgeting in a timely and efficient manner.
• maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
• knowledgeable and aware of local competition and industry trends.

requirements

• approach all interactions with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• maintain regular attendance in line with avion’s standards, adapting to the hotel’s scheduling needs.
• uphold high standards of personal appearance and grooming by wearing the appropriate uniform and name tag while on duty, as per brand standards.
• adhere to avion’s standards and regulations to ensure safe and efficient hotel operations.
• comply with certification requirements relevant to the position, including food handlers, alcohol awareness, cpr, and first aid.
• always maintain a warm and friendly demeanor.
• be knowledgeable…