Bell Attendant

POSITION OBJECTIVE

The Bell Attendant serves as an insider’s perspective of Hotel Bennett, performing complete and thorough room orientations explaining the amenities and outlets to guests. They play an important role in the guest’s evaluation of the hotel and its services and must possess extensive knowledge of hotel policies and procedures. The position is highly guest‑interactive and reports to the Guest Services Manager.

• Communicate in a professional manner extensively with guests.
• Treat each interaction as an opportunity to connect with our guests.
• Ability to multi‑task; be team orientated and resolve challenges that may arise.
• Transport luggage to and from guestrooms and deliver time‑sensitive materials such as facsimiles, overnight packages, guestroom amenities, and shoe shines.
• Facilitate guest traffic in the lobby by opening doors.

• Minimum of high school diploma; preference for a college degree in hospitality.
• Past hotel/resort experience in a luxury setting preferred.

• Previous hotel/resort experience in a luxury setting preferred.
• Varied work schedules and ability to work as it pertains to the needs of the guests of the hotel.

• Must be able to lift fifty (50) pounds.
• Must remain calm in a stressful and/or hurried environment.
• Must be physically able to transport luggage over the course of an eight (8)‑hour shift and remain standing for a substantial portion of the shift.

Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Salamander is a drug‑free workplace and participant in E‑Verify.