More jobs:
ITSM & Process Improvement Consultant
Job in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-07-29
Listing for:
Voya Financial
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Voya Financial is seeking a senior ITSM Consultant to lead governance, measurement, and continual improvement of ITSM processes across technology teams and business stakeholders.
You will apply advanced ITSM and ITIL knowledge to manage complex operational activities, facilitate cross-functional problem solving, analyze service-performance data, and improve process controls and outcomes. The role helps define process-maturity and automation initiatives under ITSM leadership.
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