Site Technology Implementation Specialist

See your work in a new light.

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.

As a clinician‑led, U.S.

-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

This role plays an important part in helping LUX Infusion deliver a patient‑first experience - whether that impact is directly with patients or behind the scenes supporting care delivery.

The Site Technology Implementation is responsible for executing the deployment, installation, and configuration of technology solutions across company sites, including new locations, relocations, expansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology and Implementation and serves as the primary technical resource responsible for ensuring site technology is installed, tested, and operationally ready.

This individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership to ensure all technology components are delivered accurately, on time, and in alignment with company standards. The role requires a combination of strong technical skills, field coordination, and disciplined execution.

Responsibilities include:

• Experience with site technology implementations in healthcare, pharmacy, or regulated environments.
• Certifications such as CompTIA Network+, A+, or equivalent preferred.
• Experience with tools such as Service Now, Intune, SCCM, or similar deployment/management platforms.
• Familiarity with low‑voltage systems, security systems, or building technology integrations.

Execute technology deployments for new site openings, relocations, and upgrades, following established implementation plans and standards.

• Install, configure, and validate site technologies including:
• Network equipment (switches, firewalls, wireless access points)
• Workstations, laptops, and mobile devices
• Printers and multi‑function devices
• Telephony and conferencing systems
• Peripheral equipment and end‑user setup

Coordinate onsite activities such as hardware staging, shipping, receiving, and installation.

Perform site readiness checks to confirm infrastructure, connectivity, and equipment availability.

Serve as the primary point of contact for onsite technology implementation activities.

Coordinate with network, infrastructure, security, and support teams to ensure proper deployment sequencing and configuration.

Work with carriers and vendors for circuit turn‑ups, installations, and troubleshooting.

Support structured cabling coordination and validate installations meet standards and specifications.

Assist with cutover activities and ensure a smooth transition to operational support.

Conduct pre‑go‑live validation, including:

• Network connectivity and performance
• Device functionality and configuration
• User workstation readiness
• Telephony and communication systems testing

Identify and resolve issues prior to site go‑live, escalating as needed.

Document test results, issues, and remediation actions.

Maintain accurate documentation of site deployments, including asset tracking, configurations, and installation records.

Follow and enforce established site technology standards, checklists, and playbooks.

Provide input on improving deployment procedures, tools, and documentation.

Ensure all hardware and configurations align with security and compliance requirements.

Work closely with vendors, onsite contractors, and service providers during implementation.

Validate vendor work quality and elevate issues when expectations not met.

Support…