Support TechnicianLocation: Charleston, SCPay Rate: $21.15–$26.60​/hour​Hours: Monday–Friday, 4:00 AM – 1:00 PM

Support Technician

Location:

Charleston, SC Pay Rate: $21.15–$26.60/hour

Hours:

Monday–Friday, 4:00 AM – 1:00 PM

We are seeking a Technology Support Specialist to provide technical support for computer and telecommunications systems across multiple customer locations. This role is responsible for hardware and software support, equipment deployment, inventory management, troubleshooting, and end-user training. Travel between customer sites is required using your personal vehicle.

• Provide technical support for computer hardware, software, and telecommunications systems.
• Perform equipment exchanges and maintain accurate inventory records.
• Install software, deploy program updates, and configure new equipment.
• Diagnose and resolve hardware, software, and connectivity issues.
• Train end users on supported hardware and software applications from both a technical and user-focused perspective.
• Document support activities and maintain accurate service records.
• Support Core Technology solutions and technology infrastructure at Small Package, Freight, and SCS locations.
• Prioritize multiple service requests while working independently with minimal supervision.

• Required using one's personal vehicle to provide Technology Support for Customers and to support technology infrastructure.
• Mileage reimbursement

Education/Certification:

• Associates Degree in Computer Science or Bachelors preferred
• A+ certification preferred

Proficient/Advance

Skills:

• Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
• Ability to work with minimal supervision.
• Highly organized and detail oriented; ability to prioritize daily tasks

Benefits (employee contribution):
Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.