R&D Technology Services Analyst

## R&D Technology Services Analyst Apply locations:
Remote, United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R0193416
** ABOUT GREYSTAR
** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit
** JOB DESCRIPTION SUMMARY
** The R&D Technology Services Analyst serves as a critical bridge between business needs, technology platforms, and project execution within Greystar’s Research & Development team. This role is responsible for gathering and analyzing data, defining system and process improvement requirements, and supporting the successful delivery of strategic initiatives across property management platforms and emerging technologies.
This individual partners closely with Product, Operations, Training, and vendor teams to identify opportunities, prioritize enhancements, and drive scalable solutions that improve performance, adoption, and customer experience across the organization.
** JOB DESCRIPTION
**** Core Responsibilities
**** 1. Business Analysis & Solution Design
*** Conduct research and gather data from on-site teams, corporate stakeholders, and clients to identify system gaps and operational opportunities.
* Translate business needs into clear requirements aligned to project and product goals.
* Perform analysis (including cost-benefit, impact assessments, and performance metrics) to inform recommendations.
* Identify and recommend process and system improvements that enhance efficiency, scalability, and user experience.
** 2. Project Execution & Delivery
*** Support all phases of the project lifecycle, including planning, execution, monitoring, and close-out.
* Develop and manage project schedules, ensuring proper resource allocation and alignment with timelines.
* Track progress, risks, and dependencies; proactively recommend adjustments to ensure successful outcomes.
* Ensure deliverables are completed on time, within scope, and meet quality expectations.
* Maintain accurate documentation and provide consistent updates to stakeholders
** 3. Product & Platform Optimization
*** Analyze system performance data (e.g., Yardi, Real Page, Entrata, and emerging platforms) to identify functionality gaps and enhancement opportunities.
* Partner with Product Management and vendors to prioritize and deliver enhancements that drive adoption and business value.
* Support pilot programs and innovation initiatives by tracking success metrics, gathering feedback, and recommending next steps.
* Contribute to product roadmaps by providing insights from operations, customers, and performance data
** 4. Stakeholder Engagement & Communication
*** Collaborate cross-functionally with teams including Operations, Training, Conversions, Customer Success, and external partners.
* Develop presentations, reporting materials, and communication templates to effectively share insights, roadmaps, and updates.
* Present project status, recommendations, and performance metrics to stakeholders and leadership.
* Build strong relationships across departments to align priorities and drive shared outcomes.
** 5. Continuous Improvement & Innovation
*** Identify trends, risks, and opportunities across projects and platforms to continuously improve processes and outcomes.
* Contribute to R&D innovation efforts by recommending new tools, workflows, and scalable solutions.
* Stay informed on…