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IT Service Desk Manager - Lead & Elevate Support
Job in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-08-11
Listing for:
State-of-South-Carolina
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
SC Department of Behavioral Health and Developmental Disabilities seeks an IT Service Desk Manager to lead the BHDD Service Desk operations, ensuring timely incident resolution and service request fulfillment. The role provides frontline leadership, implements service management processes, and supports continuous improvement to enhance customer experience and operational efficiency.
The position requires a bachelor’s degree in IT or a related field, ITIL/HDI/CompTIA certifications are a plus,
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