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Service Desk Specialist: Desktop & Network
Job in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-08-25
Listing for:
Coforge
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Coforge in Charleston, SC is seeking a Service Desk Support specialist to deliver first-line IT assistance via phone, email, and chat. You will handle inbound/outbound calls, triage issues, and provide Level 1/2 support to customers.
The role emphasizes clear documentation, strong communication, and the ability to resolve incidents promptly while escalating complex problems to appropriate teams. Familiarity with Windows 7+ and basic network concepts is preferred, along with a customer-service
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