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Senior CX Data & Metrics Operations Analyst
Job in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-08-25
Listing for:
Darktrace
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Darktrace, a global leader in AI-driven cybersecurity, seeks a Senior CX Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from multiple systems to deliver actionable insights.
Based remotely within the Eastern Time Zone, you will partner with IT and Data teams to implement a scalable analytics framework and drive data-driven decisions
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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