More jobs:
Call Center Manager
Job in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-03-01
Listing for:
Bathrooms of Charleston
Full Time
position Listed on 2026-03-01
Job specializations:
-
Management
Operations Manager
Job Description & How to Apply Below
Bathrooms of Charleston
Call Center Manager
Charleston, SC | Base Pay + Appointment Bonuses | Full-Time | Leadership Role
Organized. Professional. Strong communicator. Bathrooms of Charleston is hiring a Call Center Manager to oversee inbound and outbound lead management for our one-day bath division. This role ensures our sales team receives well-qualified appointments and supports the overall customer experience.
About Bathrooms of CharlestonWe provide one-day bath upgrades and full bathroom remodeling services throughout the Charleston region. Clients count on us for professionalism, responsiveness, and quality work.
What You'll Do- Manage all incoming calls and set sales appointments
- Reach out to leads from digital sources and marketing campaigns
- Conduct outbound calls to potential customers
- Oversee call scripts, messaging quality, and team performance
- Handle scheduling, reporting, and basic administrative tasks
- Collaborate with sales and marketing teams to improve lead flow
- Previous call center, customer service, or administrative experience
- Strong phone communication skills
- Ability to organize, track, and prioritize daily tasks
- Comfortable coaching others and improving processes
- Positive attitude and professional demeanor
- Competitive base pay
- Bonuses for appointments set
- Opportunity to build and grow a call center team
- Supportive environment with long-term career potential
Apply now to help drive growth for a company focused on customer service and team success.
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