Quality Assurance​/Quality Control; QA​/QC Technician– Faciliti Security Clearance

Position: Quality Assurance/Quality Control (QA/QC) Technician– Faciliti with Security Clearance
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Whether you’re building critical infrastructure in Greenland, supporting federal health programs in Florida, or protecting ecosystems in the Pacific, LAUKOA brings together people who care about what they do. Current job opportunities with LAUKOA are posted here as they become available. Check back often for new positions! Back To Openings Quality Assurance/Quality Control (QA/QC) Technician– Facilities Support Services Department:
O&M - Dawson MCG

Location:

Charlotte, NC START YOUR APPLICATION Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready.

Job Title:

Quality Assurance/Quality Control (QA/QC) Technician– Facilities Support Services

Job Summary:

Ensure contract compliance and service excellence at the Federal Law Enforcement Training Center (FLETC) and Naval Weapons Station in Charleston, SC. As DAWSON’s QA Technician, you assist the DAWSON QA/QC Manager oversee quality assurance and quality control for all facilities support services, including maintenance, janitorial, groundskeeping, and environmental functions.

Your role is critical to maintaining performance standards, identifying deficiencies, and driving continuous improvement across the contract.

Location:

Charleston, SC Responsibilities:
* Assist with Developing, implement, and maintain the Quality Control Plan in compliance with contract requirements and Section C performance objectives.
* Conduct regular inspections and audits of all service areas, including facilities maintenance, custodial services, grounds maintenance, and environmental/safety functions.
* Identify performance deficiencies, document findings, and track corrective actions to resolution.
* Maintain inspection logs, service documentation, and monthly performance reports for submission to the Contracting Officer’s Representative (COR).
* Monitor adherence to the Performance Work Statement (PWS), safety regulations, and Standard Operating Procedures (SOPs).
* Assist with root cause analysis efforts and recommend process improvements to enhance service delivery.
* Support pre-performance meetings, customer satisfaction surveys, and performance review briefings.
* Collaborate with the QC/QA Manager, Project Manager, supervisors, and functional leads to ensure compliance with all contractual, safety, and operational standards.
* Maintain documentation for training, certifications, and quality tracking tools.
* Proficient in Microsoft Office and basic reporting/documentation systems.
* Proficient in oral and written communications in English.
* Excellent leadership, organizational, and communication skills. This job description is not intended to be exhaustive. Management reserves the right to modify or assign additional duties as needed.

Qualifications:

* Shall possess at least two (2) years of recent experience in quality assurance or performance evaluation for federal support services contracts, including experience with facility maintenance, janitorial, or base operations support.
* Demonstrated experience managing Quality Control Plans in accordance with FAR and government contracting requirements.
* Knowledge of OSHA, EPA, and applicable facility operations standards and regulations.
* Familiarity with Computerized Maintenance Management Systems (CMMS), inspection templates, and service performance tracking tools.
* Strong organizational, analytical, and written communication skills.
* Ability to work independently, prioritize tasks, and interact professionally with government representatives and contractor staff.
*…