Quality Engineer

The Quality Engineer provides technical quality support within a manufacturing and assembly environment to ensure products meet customer, regulatory, and internal quality requirements. This role applies quality engineering tools, structured problem-solving methods, and continuous improvement practices to support operational excellence, reduce defects, resolve quality issues, and improve overall product and process performance.

• Ensure compliance with Quality System Regulations, ISO standards, and standard operating procedures in alignment with Nordson policies, practices, and procedures.
• Apply quality engineering techniques to support new and existing products.
• Ensure products meet or exceed customer requirements.
• Process discrepant material transactions, including vendor returns and financial reconciliation of scrap material.
• Partner with Nordson Supplier Quality Engineers to drive permanent corrective actions that resolve supplier quality issues.
• Identify critical components, specifications, and processes that should be targeted for monitoring, fixturing, or design modifications.
• Lead local containment activities and communicate containment risks to key stakeholders.
• Assist with the development and implementation of quality programs, including tracking, analysis, reporting, and problem solving.
• Lead corrective and preventive action projects to drive defect reduction across the organization.
• Support evaluation and testing of customer and warranty return products.
• Support product teams with the implementation of lean and cost-saving initiatives.
• Represent Quality in production process improvement efforts, quality planning, FMEA, and risk analysis activities.
• Participate in IQ/OQ/PQ validation activities, including drafting, reviewing, and executing protocols.
• Apply statistical tools such as process capability, measurement system analysis, and statistical process control to assess and improve production processes.
• Manage customer complaints, including implementing problem-solving actions to ensure product quality and maintaining required documentation through closure.
• Support the QC department with proper documentation and disposition of nonconforming product.
• Work cross-functionally to ensure thorough corrective action problem-solving and implementation.
• Review product and process changes to ensure documentation and risk assessment actions are complete.
• Train Quality Assurance Inspectors and manufacturing personnel on specifications, new products, procedures, and measurement techniques.
• Lead or participate in internal and external Quality System audits.
• Maintain effective working relationships, communication, and feedback with all departments.
• Lead and develop Quality Engineering and technical staff.
• Perform other duties as assigned.

• Bachelor’s degree in Engineering, Engineering Technology, or an equivalent combination of education and eight years of relevant technical experience.
• Minimum of two years of experience in a quality, engineering, or manufacturing role.
• Six Sigma Black Belt or Green Belt, CQE, CQA, or Lead Auditor certification preferred.

• Knowledge of statistical techniques as applied to assembly and manufacturing processes.
• Experience with product and process development.
• Knowledge of risk management principles and practices.
• Experience conducting root cause investigations.
• Knowledge of Lean and Six Sigma tools.
• Highly motivated self-starter with the ability to work independently with minimal supervision.
• Detail-oriented with strong analytical and problem-solving skills.
• Demonstrated ability to troubleshoot complex systems.
• Proficiency with Microsoft Office Suite.
• SAP experience preferred.
• AutoCAD or Solid Works experience preferred.
• Experience with blueprint reading, basic metrology, and GD&T preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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