Stock Associate

Stock Associate

The Keyed Stock Associate is responsible for contributing to inventory control, loss prevention awareness, preparing and executing physical inventories, efficient and accurate operations of shipping and receiving merchandise, organization of the stockroom as well as supporting the management team as a representative of St. John.

• Demonstrates high degree of professionalism in communication, attitude and teamwork with clients, peers, and management team
• Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e‑mail, and written communication)
• Receives and prepares new merchandise and inter‑store transfers for the selling floor
• Notes discrepancies on shipping invoice and informs management
• Understands and performs store system functions pertaining to receiving and transferring merchandise
• Maintains neat organized stockroom, storage area and shipping/receiving area; organizes stock by groups, size and color
• Maintains efficient and accurate stockroom and paperwork operations
• Complies with all loss prevention and inventory control procedures
• Assists in the preparation and execution of store's physical inventories and actively participates in resolving inventory discrepancies
• Understands and actively follows proper paperwork process and procedures in preventing loss of company assets
• Assists in merchandising and maintaining the appearance of the store according to St. John standards
• Maintains all lighting in the store
• Supports processing mark‑downs, promotion marketing and damaged merchandise
• Maintains store, lunchroom, stockroom and bathroom to company standards
• Assists in maintaining and ordering supplies used within the store
• Has general product knowledge and keeps up to date on new products
• Demonstrates high level of quality in work, attendance and appearance
• Actively participates in monthly touch‑bases and follow‑ups
• Attends all required store meetings
• Adheres to standards of cleanliness and organization
• Adheres to time‑keeping procedures

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all company policies & procedures and safety regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Less than 20% travel may be required as necessary
• Ability to be flexible and willing to work extended hours when necessary
• Models the “St. John Way”

• This position does not have supervisory responsibilities

• Interacts with all levels throughout organization including employees and outside vendors

• Client focus
• Communication
• Results oriented
• Organization
• Thoroughness
• Solutions oriented
• Teamwork
• Adaptability
• Honesty and integrity
• Optimistic
• Professionalism
• Embraces change

• 2–3 years shipping and receiving experience in a luxury brand retail store
• Ability to work varied hours: nights, days and weekends to support the business needs

• Standing, walking and squatting the majority of the work shift
• Ability to climb ladders or stairs (depending upon store design)
• Required to carry garments and packaging up to 40 pounds
• Ability to read, count and write to accurately complete all documentation and reports

• Majority of shift requires client interaction
• Ability to work varied hours: nights, days and weekends to support the business needs

St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.