Sales Operations Specialist

Vapor Apparel is a Charleston, South Carolina–based performance apparel brand founded in 2004. We specialize in UPF 50+ sun protection clothing designed for all-season performance and everyday comfort. Driven by a passion for quality and innovation, we create the gear we want to wear—high-performance fabrics that deliver lasting protection, durability, and style.

This entry-level full-time position supports customer service operations and cross-functional order management in a fast-paced environment. This position must maintain a professional attitude and appearance. The position will work closely with customers, production, sales, art department and product development teams. The position requires a high level of organization and attention to detail, the ability to multitask and prioritize duties as well as strong communication skills.

This role offers an opportunity for growth within the organization, including potential advancement into the sales department. Reports to CS Manager.

• Decorated and Blank Garment Customer Service Support
  • Delivers exceptional and timely customer service to our customers and members within our organization via email and phone
  • Data entry for Sales Orders;
    Audits all orders for accuracy in customer information, style, quantity, and pricing
  • Coordinates information and works cross-functionally within sales, art department, production and shipping to monitor order status and ensure deadlines are being met
  • Answers customer inquiries/requests and provides order tracking updates via email and phone
  • Handles all aspects of the Return Authorization/Credit Process
• Misc. projects and administrative tasks as assigned

• Strong organizational skills, data entry, ability to multitask and high attention to detail
• Previous customer service, retail, or reception experience a plus
• Computer skills including working knowledge of Microsoft Office Suite
• Ability to work independently and within a team
• 401(k) with company match

• Full-Time Status – Day Shift – Monday through Friday

• $18 - $23 per hour, based on experience

Please email your resume (and optional cover letter) to , noting the position title in the subject line.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.