Supply Associate

Job Summary

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.

• Provide customers (both internal and external) with the correct part(s) for their vehicle.
• Locate and receive shipment of parts.
• Receive parts into inventory.
• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
• Control service supplies to minimize waste.
• Allocate parts in the Auto Mation system.
• Return incorrect and/or defective parts to parts vendor or manufacturer.
• Meet all requirements of OSHA/EPA guidelines.
• Provide exceptional customer service at all times.
• Complete duties as assigned by Leads and Managers.

• Accountable to Associate 1 Competency Model.
• Complete Supply Associate Workstation Certifications.
• Read, interpret and transcribe data to maintain accurate records.
• Demonstrate intermediate computer skills, including spreadsheet knowledge.
• Work with and through other associates and vendors.
• Perform multiple duties in a high‑energy, fast‑paced working environment.
• Lift objects that weigh as much as 50 lbs.
• Understand numeric filing system.
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
• Complete Car Max provided training including, but not limited to, new associate training – Operations, KRONOS training, and parts process specific training.

• Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.
• Requires walking or standing for extended periods of time.
• Wears Car Max clothing (acquired through company) at all times while working in the store.
• Follows all Car Max, OSHA, and EPA standards, including the use of personal protective equipment and proper waste disposal in required areas.
• Adheres to all Car Max policies including attendance, asset protection, integrity, and standards of professional appearance.

Car Max is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, Car Max will consider reasonable accommodation to complete the Car Max Job Application.