Pet Care Store Experience Lead: Customer Service & Growth
Job in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-08-22
Listing for:
PetSmart
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart is seeking an Experience Lead to oversee retail customer service, ensure a high-quality pet parent experience, and drive loyalty through promotions and engagement. The role emphasizes safety, store cleanliness, and team empowerment across the sales floor and adoption areas.
The position requires management of daily tasks, shift leadership when Leaders are absent, and collaboration with departments to support store performance.
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