Part Time Sales Associate

REPORTS TO:

STORE MANAGER and ASSISTANT STORE MANAGER

JOB DESCRIPTION:

Estelle Colored Glass’ Part Time Sales Associate is whip-smart, go-getting, proactive and organized who is passionate about delivering an exceptional retail and customer service experience. This is a position who will act as a brand ambassador and provide a best-in-class retail experience. They are the host of the party that provides a smooth retail experience to our customers and supports our mocktail bar.

REQUIREMENTS:

Genuine enthusiasm for retail who holds an outgoing, friendly demeanor. An ability to work in a fast-paced, ever-evolving environment. The ideal candidate is a natural communicator, personable and has incredible attention to detail and a healthy sprinkle of perfectionism. This person embodies the Estelle attitude - a positive, fun, curious person who loves people, and being on the sales floor. We require open availability, including weekends and holidays for this position.

This position reports to the Store Manager.

AVAILABILITY DURING PEAK TIMES:

As a member of our retail team, we ask for flexibility during our busiest times of year.

The fourth quarter (holiday season) and other peak periods are especially important for our business, and we typically need all hands on deck to support our customers. Because of this,time-off requests—including vacations—may be limited or not approved during these black outtimes. We encourage team members to plan personal travel and extended time off outside ofthese peak seasons.

• STOREFRONT & RETAIL EXPERIENCEInteract with each customer with the goal of introducing the brand, answering product questions, closing the sale, and building a long-term client relationship.
• Offer every customer an opportunity to enjoy a complimentary mocktail in one of our Estelle glasses
• Ensure the sales floor is stocked and tidy at all times while adhering to inventory guidelines.
• Participate in nightly cleanings of store and bar areas
• Oversee customer flow and Estelle experience.
• Ensures visual merchandising standards are maintained, the store is always client-ready and tidy at all times.
• Actively maintain a strong customer service presence on the sales floor to deter theft and ensure a positive shopping experience for customers.
• Process transactions accurately, while handling credit cards and gift cards. ( We do not accept cash.)
• Participate in store events or client-related events as needed, representing the brand and enhancing client relationships (These could be outside of normal business hours.)
• Follow store opening and closing procedures.

** Physical stamina to perform manual tasks, including lifting and carrying packages up to 30 pounds.

ABOUT Estelle Colored Glass Estelle Colored Glass is a luxury brand of hand-blown and specialty made colored glass founded in Holly Hill, SC in 2019. The Estelle Colored Glass collection is composed of original commissioned pieces made by glass artisans in Poland with a rich 100-plus-year-old history. We are committed to creating joyful and heirloom quality pieces that are often described as jewels for your table.

Estelle Colored Glass is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

Tips:
Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example:
Determine and develop user requirements for systems in production, to ensure maximum usability

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example:
Excellent verbal and written communication skills