Sales Operations & Enablement Manager - North America

Overview

Anatta is a leading Shopify Plus partner building enterprise-grade commerce ecosystems for ambitious brands. We don't just implement—we architect solutions that solve real business problems. Our clients choose us when complexity demands expertise, and when the stakes are too high for generic execution.
We are looking for a Sales Operations & Enablement professional to support and scale our sales organization by owning the tactical, operational, and enablement foundation of our sales process. This role will work closely with senior sales leadership to reduce administrative burden, streamline sales-to-delivery workflows, and build a cohesive system of sales collateral, tools, and processes.

This is a hands‑on, execution‑focused role responsible for creating, organizing, and continuously improving sales materials, documentation, and systems that support the entire sales lifecycle, from first conversation through handoff to delivery.

The ideal candidate has a background in marketing operations, sales enablement, or sales operations, and thrives in building structures where things are still evolving.

• Create, update, and maintain sales collateral including:
  • Pitch decks and proposal templates
  • Case studies and client success stories
  • Sales scripts, discovery guides, and talk tracks
  • Service overviews and capability decks
• Partner with sales leadership to translate offerings into clear, compelling, and repeatable sales materials
• Continuously refine messaging and positioning based on sales feedback and customer insights

• Document and streamline the sales process and sales‑to‑delivery handoff, making each step clear and repeatable
• Identify manual, repetitive, or inefficient tasks and help build systems or workflows to reduce them
• Support basic automation and process improvements across sales and marketing workflows (CRM, templates, intake forms, etc.)
• Ensure sales materials and processes stay aligned as new services, offerings, or pricing models are introduced

• Build and maintain a centralized, well‑organized repository for all sales content and documentation
• Ensure materials are easy to find, clearly labeled, and always up to date
• Own version control and lifecycle management of sales assets
• Create simple documentation and internal guides so sales teams know how and when to use each asset

• Work closely with leadership to understand evolving priorities, offerings, and go‑to‑market strategies
• Regularly audit sales materials and processes to ensure relevance and effectiveness
• Support enablement needs as the business grows into new service lines (e.g., managed services, new delivery models)
• Act as a trusted operational partner to sales leadership, enabling them to focus on revenue‑generating work

• 3–6+ years of experience in Sales Operations, Sales Enablement, Marketing Operations, or Revenue Operations
• Strong experience creating and managing sales collateral (decks, case studies, scripts, documentation)
• Excellent organizational skills with an ability to build structure from ambiguity
• Strong written communication skills in English
• Experience supporting sales teams in a consulting, agency, or B2B services environment
• Comfort working closely with senior leadership and translating strategy into execution
• Experience working with CRM systems (Salesforce is a plus), shared drives, and collaboration tools
• High attention to detail with the ability to manage multiple work streams simultaneously

• Background in marketing before transitioning into sales enablement or operations
• Experience working in an ecommerce, technology, or consulting environment
• Familiarity with Rev Ops concepts and sales/marketing alignment
• Experience supporting distributed or remote sales teams

• This role directly reduces time spent by senior sales leaders on low‑value administrative work
• Creates clarity, consistency, and efficiency across the sales process
• Enables faster sales cycles through better preparation and credibility
• Plays a long‑term role in shaping how the company…