Residential Leasing Specialist — Build Homes & Communities

Charleston, South Carolina

Full time

Charleston - 997 Morrison Drive, Suite 402

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Primary Responsibilities:

The Leasing Specialist is responsible for assisting prospective and future residents through the process of finding their new home. They are the primary point of contact for prospective residents and are expected to effectively communicate with interested prospects throughout the leasing process. In addition, Leasing Specialists are also responsible for the administrative duties that accompany the leasing process which include gathering documents and processing completed applications.

• Bachelor’s Degree in Business Administration, Marketing, Management, or Communications is preferred but not required.

• 4+ years of leasing experience

• 3+ years of multi-family and/or single-family rental home experience

• Excellent communication & interpersonal skills

• Demonstrable experience in single-family, multi-family, construction, or leasing industry

• Effective negotiating skills

• Knowledge of and experience with Rently preferred

• Experience in Grass Roots Marketing

• Knowledgeable on fair housing and local real estate laws

• Flexible work schedule, including evenings and weekends, depending on business need

• Daily outbound and inbound follow-up with leads who express an interest in a Maymont home.

• Assist prospective residents with scheduling a viewing and applying for a Maymont home.

• Document follow-up with prospective residents in a proprietary database.

• Process applications for prospective residents. This includes contacting applicants to gather documents in compliance with Maymont Homes policies, processing credit, and criminal checks, and completing data entry in our internal software to complete the application process.

• Compile feedback from self-showings and conversations with prospects and communicate findings to cross-functional teams

• Collaborate with local market leaders and others to participate in solutions to any issues that arise while leasing the home.

• Follow the terms of Fair Housing, the Fair Credit Reporting Act, the American Disabilities Act, and any other pertinent law.

• Represent Maymont Homes in a professional manner consistent with the customer service values at Maymont Homes

• Close a prospect promptly.

• Outperform peer averages at each node of the sales funnel which includes conversation from lead to showing, showing to application, and application to move in

• Outbound and inbound contacts

• Meaningful feedback and collaboration with local teams and centralized leaders

• High scores on customer satisfaction scores and secret shoppers

• Consistent achievement of monthly goals in terms of quantity of move-ins – for example: at least 50 per month

• Data entry, approval, and procedural error rate

• Average days vacant in…