Protective Services Officer Unarmed - Security and Safety - Roper Hospital

Thank you for considering a career at Roper St. Francis Healthcare!

Monday through Thursday 06:00 – 14:30 hours.

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine and emergency assistance.

• Protect patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environmental care safety hazards.
• Deter criminal activity through routine patrols of all hospital property, including parking lots and decks.
• Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco‑free/smoking policy.
• Monitor hospital activity on closed‑circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervene in patient, visitor, or staff confrontations when appropriate.
• Document all duties performed, including completion of daily activity logs and incident reports.
• Demonstrate understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans.
• Respond to emergency situations and hospital alarms as designated.
• Complete mandatory education and training to maintain organization‑ and department‑specific competencies and requirements, including applicable certification and licensure.
• Remain on assigned post and complete all post‑specific duties.
• Follow organizational policies and procedures with special attention to attendance, punctuality, confidentiality, dress code, display of  and safety.
• Maintain a professional appearance at all times while on duty.
• Maintain proficiency and standards with all issued equipment.

• Valid driver's license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

High school diploma or GED (required)

Vocational/Technical degree (preferred)

1‑2 years of security, law enforcement, or military experience (preferred)

Non‑Violent Crisis Intervention Training (required within 6 months of hire)

Requires regular lifting and carrying up to 100 lbs, pushing or pulling equipment, stooping, kneeling, crawling, climbing, balancing, and bending. Shift work, manual dexterity, and the ability to heed alarms and other audio signals are essential.

Work may involve high noise levels, bright lights, physical altercations, verbal abuse, limited hazardous substances or body fluids, and adverse weather conditions. Occasional off‑site travel and the use of restraints may be required.

• Basic proficiency in Microsoft Word.
• Use, maintenance, and safety protocols for defensive tools and restraint equipment (batons, handcuffs, body‑worn cameras, soft restraints) in compliance with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to document incidents accurately and coordinate with clinical teams and law enforcement.

• Effective communication, active listening, empathy, conflict resolution.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on market and employment status.

Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at