Service Technician; Entry Level

Position: Service Technician (Entry Level)
Join Our Team as a Service Technician (Entry Level) at William Smith Fireplaces of SC!

Job Title: Service Technician (Entry Level)
Company Name: William Smith Fireplaces of SC, LLC
Pay Range: $25.00 - $40.00+ per hour, based on experience
Industry: Specialty Trade - Residential & Commercial
Location: North Charleston, SC

Candidates with a background in low voltage electrical services, HVAC, propane companies, gas services are highly encouraged to apply- WE WILL TRAIN!

Job Overview:

William Smith Fireplaces of SC LLC is seeking an experienced and highly skilled Service Technician (Entry Level) to join our team. We specialize in providing top-quality fireplace and chimney services for both residential and commercial clients. This position requires expertise in chimney sweeping, inspection, and maintenance, with a strong focus on safety, customer service, and craftsmanship. While CSIA certification is a plus, it is not required-we are willing to provide training and support the right candidate in obtaining industry certifications.

Who We Are:

At William Smith Fireplaces of SC LLC, we take pride in being a trusted name in the fireplace and chimney industry. With a commitment to excellence and customer satisfaction, we provide comprehensive services, including installations, inspections, cleanings, and repairs. Our company culture values expertise, safety, and ongoing professional growth-ensuring that every team member has the opportunity to expand their skills and advance their career.

Key Responsibilities:

• Perform chimney sweeping, cleaning, and maintenance for residential and commercial clients.
• Inspect chimneys, fireplaces, and venting systems for blockages, creosote buildup, and structural issues.
• Identify and repair minor chimney and fireplace problems, ensuring safe operation.
• Provide expert recommendations to customers regarding necessary repairs and maintenance.
• Ensure compliance with fire codes and safety regulations.
• Operate tools and equipment safely, including brushes, vacuums, and cameras for inspections.
• Educate customers on chimney safety, maintenance best practices, and proper fireplace operation.
• Maintain accurate service records and provide detailed reports of findings and repairs.
• Work collaboratively with installation teams and other technicians to complete projects efficiently.
• Adhere to company safety policies and ensure a clean and professional work environment.

Qualifications:

• Comfortable explaining services and recommendations to customers (no high-pressure sales)
• Candidates with backgrounds in propane companies, gas services, or low-voltage electrical work possess transferable skills that align well with the this role, we encourage those candidates to apply.
• Previous experience as a chimney sweep, fireplace technician, or similar trade is preferred.
• CSIA Certification is a plus but not required.
• Company paid training class to help you obtain your CSIA certification.
• Strong understanding of chimney and fireplace systems, venting, and safety standards.
• Ability to work in confined spaces, on rooftops, and in various weather conditions.
• Excellent problem-solving skills and attention to detail.
• Strong customer service and communication skills.
• Ability to lift 50+ lbs and perform physical labor as required.
• Valid driver's license and clean driving record.

Benefits & Perks:

• Compensation & Financial Perks:
  • Competitive Pay: $25.00 - $40.00 per hour
  • 401(k) Retirement Savings Program (with employer matching)
  • Weekly Pay Cycle
• Health & Wellness Perks:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (HSA)
  • Safety Equipment Provided (helmets, gloves, etc.)
• Work-Life Balance Perks:
  • Paid Time Off (PTO) - including holidays, vacation, and sick days
• Career Development Perks:
  • Training and Certifications (including safety and technical training, manufacturer training, OSHA, Fall Protection, Lifts, etc.)
  • Paid Training Program / Apprenticeship
  • Tech Package (Smartphone or tablet provided)
• Unique & Additional Perks:
  • Company Vehicle / Car Allowance / Mileage Reimbursement
  • Uniform Provision (including safety gear and work apparel)

Schedule:

• Full-time position
• Monday - Friday, occasional weekends as needed
• Some overtime may be required based on project demand

Work Location:

• Based in South Carolina - servicing residential and commercial locations in the surrounding area

Join Our Team!

If you are a skilled Chimney Sweep looking for a career with no ceiling on growth, we encourage you to apply today. Join a company that values your expertise, provides ongoing training, and offers unmatched career development opportunities.

Apply now and become a part of the William Smith Fireplaces of SC LLC team!

William Smith Fireplaces of SC LLC is an equal opportunity employer that values hard work, dedication, and innovation in the specialty trade industry.

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