Shelter Assistant - Men's Shelter - Part-Time

Description

Shelter Assistants are responsible for providing services to clients in One
80 Place’s shelters. Shelter Assistants are responsible for maintaining a safe, housing-focused, trauma informed environment as they work to support individuals who are experiencing homelessness move to permanent housing.

Saturday & Sunday 8am - 4pm and 4pm
-12am.

Non-exempt, part time, hourly

• 1. Completes an initial needs assessment and acts upon critical needs appropriately and immediately.
• 2. Orients clients to the shelter, programs and review shelter expectations, schedules, and goal of attaining permanent housing.
• 3. Identify clients who need assistance securing housing documents. Examples include birth certificates, social security cards, income information, etc.

• 1. Document pertinent client information. This includes client conversations, issues/concerns, progress towards housing goals and incidents.
• 2. Report critical incidents immediately to the Shelter Manager. Critical incidents include exposure to environmental hazards, death, violence etc.
• 3. Collects all required data necessary for funding and statistical reports.
• 4. Completes bed assignments in HMIS.
• 5. Completes shelter exit forms.
• 6. Report all facility maintenance, IT and alarm issues appropriately and timely.
• 7. Report all needs for cleaning, laundry, meal preparation and effective operations to Operation Staff on duty and assist in other areas as needed to ensure seamless operations.

• 1. Assures the safety of all One
  80 Place properties through frequent walk-throughs inspecting for any potential hazards, risks, or unsafe conditions.
• 2. Reports any hazards to the Shelter Manager or Shelter Director.

• 1. Works in collaboration with shelter and all other One
  80 Place staff to facilitate a team environment.
• 2. Participates in One
  80 Place trainings and committees as requested.
• 3. Actively participates in monthly staff and team meetings and commits to group decisions.
• 4. Role models effective team behavior.
• 5. Demonstrates effective communication skills in building relationships with all One
  80 Place employees, volunteers, vendors, Board of Director’s, and clients.
• 6. Report to the assigned shift on time, well-groomed, and in uniform.
• 7. Substitutes for other staff when the need arises.

• 1. Invites clients with case management appointments to remain at the shelter.
• 2. Conduct housing stability groups and encourage shelter clients to attend.
• 3. Actively engage clients in conversations about goals, goal planning, and needs.
• 4. Assist with accomplishing specific tasks related to case plans.
• 5. Maintain all shelter schedules.
• 6. Prepare clients for meals and support kitchen staff in the dining areas.
• 7. Communicate all pertinent information to other staff as needed.
• 8. Assist community members on the phone and in person with various needs.
• 9. Distribute mail as necessary.
• 10. Provide medication to the appropriate clients when requested.
• 11. Respond to any incidents to ensure support and safety for staff and clients.
• 12. Provides Homeless Connection Line assistance when necessary to prioritize those with a housing crisis.
• 13. Engage clients with maintaining their personal areas to ensure cleanliness and organization.
• 14. Performs other relevant duties assigned by supervisor or other One
  80 Place management staff.

• 1. High School Diploma.
• 2. Two year’s experience working with those experiencing homelessness or a similar population.
• 3. Excellent interpersonal, verbal, and written communication skills.
• 4. Demonstrated ability to work independently and as an effective team member.
• 5. Ability to deal effectively with conflict and crisis in a calm manner to bring about a positive resolution.
• 6. Able and willing to work rotating shifts (i.e., overnight, day and evening) as well as holidays, weekends.
• 7. Reliable transportation.

• 1. Requires the ability to solve problems, make decisions, and listen.
• 2. Requires the ability to deal calmly in crisis situations.
• 3. Requires the ability to relate effectively to individuals experiencing homelessness and always maintain confidentiality and professionalism.
• 4. Requires corrective vision and hearing to normal range; ability to move between service locations; sit and/or stand for long periods of time; ability to lift 25 lbs.
• 5. Use of phones, computers, time clocks, security cameras, radios and general office machinery.