Senior Software Engineer - Platform Reliability

We are a dynamic, growing team dedicated to providing innovative solutions through our international cloud-based SaaS application, Fulfill Engine. As we continue to scale and expand our platform, we are looking for a talented and experienced Senior Frontend Software Engineer to join our team. You will play an important role in developing and maintaining our cutting-edge web application, while ensuring it operates smoothly for our users.

We are seeking a highly skilled and motivated Senior Backend Software Engineer with 3+ years of experience to support and enhance our SaaS platform. This role is heavily focused on production support, troubleshooting complex issues, root-cause analysis, platform maintenance, and operational excellence while also contributing to feature development and system improvements. The ideal candidate enjoys debugging challenging problems, improving system reliability, and working across multiple services and integrations to ensure a stable and scalable customer experience.

• Support the live SaaS application, providing troubleshooting, bug fixes, and maintenance tasks.
• Lead efforts in debugging, logging, and tracing issues to ensure the platform runs smoothly.
• Develop and maintain our cloud-based SaaS web application, ensuring its reliability and scalability.
• Work with various third-party APIs and services to extend the functionality of the platform.
• Collaborate with the team to design and implement new features and improvements.
• Ensure efficient management and integration of databases, including Cosmos DB or similar document databases.
• Drive performance improvements by applying asynchronous programming techniques to optimize processes.
• Work with Azure services, including App Services, Azure Service Bus, Azure Blob Storage, and Azure Search.
• Follow agile methodologies and contribute to the sprint planning, development, and code reviews.

• 3+ years of experience in backend development with a focus on scalable web applications.
• Excellent debugging skills, with experience using logging and tracing tools.
• Strong problem-solving abilities and a methodical approach to development.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Strong proficiency in C#, ASP.NET Core, and building RESTful APIs.
• Experience with asynchronous programming and implementing efficient backend solutions.
• Solid understanding of cloud-based applications, preferably hosted in Azure.
• Experience with Cosmos DB or similar No
  
  SQL document databases is highly preferred.
• Ability to work independently, prioritize tasks, and meet deadlines with minimal supervision.
• Familiarity with Agile/Scrum development processes and practices.
• Knowledge of modern software development practices, including CI/CD pipelines.

Salary Range: $85,000 - $98,000

If you're a passionate, self-motivated engineer who thrives on solving complex challenges, we’d love to hear from you! Apply today and join our mission to revolutionize the SaaS industry.

We value work/life balance.

As a family-owned business, we know our work family is just one aspect of life. We offer flexibility in the workplace to accommodate life outside of work. We offer generous PTO packages and opportunity to earn additional time off throughout the year.

We take health and wellness seriously. We offer comprehensive benefits packages with low premiums and front-end deductibles. Contribute pre-tax dollars to your FSA or HSA accounts. Earn additional PTO by participating in healthy activities!

We don’t believe in just getting a job; we believe in careers. With ongoing training and opportunities for personal development, we believe in fostering career growth. Looking to take your career to the next step? We offer tuition reimbursement!