Tax Clerk-WV State Auditor's Office-Kanawha

Position: Tax Clerk-WV State Auditor's Office-Kanawha Co.
Nature of Work

Mail/Email Applications to:

WV State Auditor's Office

Attn:
Human Resources

1900 Kanawha Blvd. E Bldg 1 Room W100

Charleston, WV 25305 hr

TAX CLERK - WV STATE AUDITOR'S OFFICE - KANAWHA COUNTY

Job Location:

Capitol Complex 1900 Kanawha Blvd

E. Charleston, WV 25305

Salary:

Starting at $33,000; commensurate with experience

Responsible for assisting walk-in customers, fielding queued calls and returning calls from the department call log. Assist customers by generating statements for delinquent taxes via mail/email. Process and deliver incoming mail along with verifying Notice to Redeem entries. Enter certified return mail, box, and send to storage. Process walk-in cash redemptions and prepare deposits daily. Assist with other redemptions as needed.

Minimum Qualifications

Responsibilities of a Tax Clerk

* Review and verify information carefully to ensure documents are processed with minimal error

* Ensure all activities and processing comply with internal policies, procedures and state code

* Provide excellent customer service to taxpayers and purchasers while addressing concerns and inquiries with professionalism

* Assist taxpayers and purchasers in understanding their obligations and the collection process

* Complete processing of daily duties within established deadlines and according to code

Experience and Skills

* Experience with Windows based computers and Microsoft products

* Quality Control with attention to detail and accuracy

* Good written and verbal communication skills

* Must be punctual with dependable attendance

Minimum Qualifications

* High School Education or the GED equivalent