Office Assistant -Human Services-BFA-Region -McDowell

Nature of Work

• Under general supervision. Answers telephone, screens calls, takes messages and complaints, and gives general information to callers.
• Receives, sorts and distributes incoming and outgoing mail.
• May type a variety of documents from written or voice recorded dictation.
• May compile records and reports.
• Serves as receptionist and telephone operator.
• Operates office equipment such as adding machine, calculator, postage meter, ETC.
• Maintains, processes, sorts and files documents alphabetically.
• Employee will be the switchboard operator, receptionist and file clerk on a rotating basis.
• Will be required to process incoming and outgoing mail on a rotating basis.
• Basic knowledge of office equipment is necessary (fax, copier, mail machine).
• Employee will assist all sections of the office with clerical duties. These sections include:
  Income maintenance and WV works.

Mandatory overtime is an essential function of this position.

McDowell County

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• Training:
  Graduation from a standard high school or the equivalent.
• Experience:
  
  Two years of full-time or equivalent part-time paid experience in routine office work.
• Substitution:
  College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

State employment offers a variety of benefits.  to visit the Division of Personnel's Benefits Page.