Insurance Assistant 1

Nature of Work Join our team at PEIA! This position will assist members, providers and the general public via telephone, walk-in or correspondence concerning benefits and claims in the administration of the Public Employees Insurance Agency Benefits Program. This position will perform a variety of basic customer service work by answering inquiries, resolving complaints and explaining benefits, rules, regulations and agency policies.

Must be knowledgeable about all benefits administered by the agency. May travel throughout the state. This position will perform work as required.

Training:
Graduation from a standard high school or the equivalent.

Experience:

Two years of full-time or equivalent part-time paid experience in a clerical capacity.

State employment offers a variety of benefits.

to visit the Division of Personnel's Benefits Page.

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AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information.

I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application.

WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION:
Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver’s Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.
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