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Global Operations Excellence Lead - AI-Driven Service

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: American Express Global Business Travel
Full Time position
Listed on 2026-02-20
Job specializations:
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading travel company in the United States seeks an innovative leader to drive operational excellence and enhance service delivery. The candidate will leverage AI analytics and manage communication frameworks to optimize customer interactions. Additionally, the role involves implementing employee engagement initiatives and ensuring a positive workplace culture. Favorable candidates will have proven experience in operations management within a multi-stakeholder environment, as well as strong project management and analytical skills.

This position offers a competitive salary and various benefits, including flexible work arrangements.
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